A brokerage that behaves like a partner.

We started Guide because freight brokerage shouldn't feel like a black box. Every load gets a name, a number, and a promise — and we hold ourselves to it.

The promise

Three numbers we measure on every load.

On‑time delivery

99%

Tracked load‑by‑load with carrier scorecards and milestone check‑calls — not after‑the‑fact estimates.

Specialist support

24/7

One name, one number. A freight specialist who knows your lanes, your shippers, and your receivers.

Hidden fees

0.00

The number we quote is the number you pay — accessorials called out upfront, not buried on the invoice.

Carrier vetting

We pick the carrier before we pick the rate.

Anyone with an MC number can call themselves a carrier. We vet ours against the things that actually predict a clean delivery — and re‑check on every booking, not just once.

Active FMCSA authority

Verified at booking, every load. Inactive carriers get blocked, not warned.

CHECKED
$100K cargo + $1M auto liability

Certificates pulled directly from the insurer — never the carrier's PDF.

VERIFIED
Clean safety score (BASIC)

No HOS or unsafe‑driving alerts in the FMCSA SMS system within the last 12 months.

SCREENED
On‑time performance history

Scored per load. Drop below threshold and the carrier rotates out of our pool.

SCORED
Identity & double‑brokering check

Phone, email, and banking verified to a real human at the carrier — not a re‑broker.

CONFIRMED

How we price

One line item. Everything in it.

What's included

Linehaul
Fuel surcharge
Standard detention allowance
Carrier cargo insurance
Tracking & check‑calls
Specialist dispatch

What we'll always quote upfront

Layover
TONU (truck ordered, not used)
Liftgate & residential
After‑hours pickup/delivery
Permits & escorts
Higher‑value insurance

No fee appears on an invoice that wasn't on the rate confirmation. If it's not quoted, it's not charged.

See the difference on your next load.

Request a quote Talk to a specialist